Conflict Management Webcast

Professional Development Educator Topic - Conflict Management

This module should enable you to:
1. List at least 4 causes of conflict
2. Describe three ways to prevent conflict
3. Discuss at least 8 strategies for resolving conflict
4. List at least 4 negative outcomes of unresolved conflict

In order to fulfill requirements to obtain the contact hour the learner must read the entire module, take and pass the test with a score of at least 70%, and submit the Continuing Education Registration and Evaluation Form on the last page of this module. Contact hours for this program will be offered through 2013.
The author declares no conflict of interest.